TERMS AND CONDITIONS

Last updated: 27 October 2026

These Terms and Conditions (“Terms”) govern your access to and use of the website https://cs24consulting.com, including its English-language version at https://cs24consulting.com/eng (the “Website”), and the services provided under the CS24 Consulting brand.
Please read these Terms carefully before using the Website or engaging our services.
By accessing or using the Website, submitting an enquiry, or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree with these Terms, please do not use the Website or engage our services.

1. COMPANY INFORMATION
The Website operates under the CS24 Consulting brand.
The licensed legal entity identified in the commercial licence provided for this Website is:
YQS DOCUMENTS CLEARING SERVICES CO. L.L.C
  • Commercial Licence No.: 1221204
  • Commercial Register No.: 2050264
  • Licensed Activity: Documents Clearing Services
  • Jurisdiction: Dubai, United Arab Emirates
In these Terms, “CS24 Consulting”, “Company”, “we”, “us”, or “our” refers to the relevant company operating under the CS24 Consulting brand.
“You”, “your”, or “Client” refers to any individual, company, organisation, or other entity accessing the Website, submitting an enquiry, or engaging our services.

2. SCOPE OF SERVICES
CS24 Consulting provides consultancy, administrative support, document processing, and related services for individuals, entrepreneurs, and businesses interested in establishing, operating, or conducting business in the United Arab Emirates.
Depending on the service requested and the applicable arrangements, our services may include:
2.1. Business Setup and Company Formation
  • Assistance with company registration in the UAE;
  • Mainland and Free Zone company setup support;
  • Assistance with business licensing procedures;
  • Assistance with selecting an appropriate business structure;
  • Corporate documentation and administrative support;
  • Assistance with company amendments, renewals, and related procedures.
2.2. Visa and Immigration Support
  • Assistance with UAE residency visa procedures;
  • Assistance with employment, investor, partner, freelance, and other applicable visa categories;
  • Assistance with remote work visa applications;
  • Assistance with visa renewals and related administrative procedures;
  • Assistance with Emirates ID applications and related procedures;
  • Assistance with document preparation and submission.
The availability and eligibility requirements of each visa category depend on applicable UAE laws, regulations, and the requirements of the relevant authorities.
2.3. Banking and Financial Administration Support
  • Assistance with preparing documentation for bank account applications;
  • Assistance with corporate banking account opening procedures;
  • Assistance with identifying relevant banking requirements;
  • Administrative support related to banking applications.
The final decision to open a bank account is made exclusively by the relevant financial institution.
2.4. Document Processing and Administrative Services
  • Assistance with document preparation and processing;
  • Assistance with document translation, certification, and attestation through relevant providers;
  • Assistance with government-related administrative procedures;
  • Assistance with obtaining or renewing relevant permits and documents;
  • Assistance with coordinating administrative processes.
2.5. Business and Corporate Support
Depending on the specific engagement, services may include:
  • Corporate administration;
  • Business documentation support;
  • Assistance with tax registration and related administrative procedures;
  • Assistance with accounting-related service coordination;
  • Assistance with company renewals and compliance-related administrative processes;
  • Assistance with identifying relevant professional service providers.
2.6. Concierge and Additional Services
Depending on availability and the specific agreement with the Client, services may also include:
  • Personal and business concierge assistance;
  • Assistance with accommodation and property-related enquiries;
  • Assistance with vehicle rental and transportation arrangements;
  • Assistance with relocation-related administrative matters;
  • Assistance with appointments, reservations, and other requested arrangements.
The services listed on the Website are provided for general informational purposes and do not necessarily represent services directly performed by the Company.
Certain services may be facilitated through independent third-party providers, professional partners, or other authorised entities.
The exact scope of services provided to a Client will be determined by the relevant service agreement, quotation, invoice, or written confirmation.

3. USE OF THE WEBSITE
You may use the Website only for lawful purposes and in accordance with these Terms.
You agree not to:
  • Use the Website in violation of applicable laws or regulations;
  • Submit false, misleading, fraudulent, or inaccurate information;
  • Attempt to gain unauthorised access to the Website or its systems;
  • Interfere with the operation, security, or functionality of the Website;
  • Use the Website to distribute malicious software or harmful content;
  • Attempt to obtain information or access that you are not authorised to receive;
  • Use the Website for any fraudulent or unlawful activity.
We reserve the right to restrict or suspend access to the Website if we reasonably believe that its use violates these Terms or applicable law.

4. ENQUIRIES AND SUBMISSION OF REQUESTS
The Website may provide contact forms through which users can submit enquiries regarding our services.
When submitting an enquiry, you may be asked to provide:
  • First name;
  • Last name;
  • Email address;
  • Telephone number;
  • Company name, where applicable;
  • Information about the service you are interested in.
Submitting an enquiry does not automatically create a contractual relationship between you and the Company.
An enquiry is considered a request for information or a preliminary discussion regarding potential services.
We may contact you using the contact details provided to discuss your requirements, explain available services, request additional information, or provide a quotation.
We reserve the right to decline an enquiry or refuse to provide a particular service where we are unable or legally prohibited from doing so.

5. SERVICE AGREEMENTS
The submission of an enquiry or the receipt of a quotation does not, by itself, constitute a binding agreement for the provision of services.
A service engagement may be established through a separate agreement, accepted quotation, invoice, written confirmation, or other legally recognised means.
Before commencing a particular service, the Client may be required to agree to:
  • The scope of services;
  • The applicable service fees;
  • Government fees and third-party charges;
  • Payment terms;
  • Expected timelines, where applicable;
  • The Client's obligations;
  • Other relevant conditions.
Where a separate written agreement exists, its specific terms shall prevail over these general Terms to the extent of any inconsistency, unless otherwise agreed or required by applicable law.

6. FEES AND PAYMENTS
The fees for our services depend on the nature, complexity, and scope of the requested service.
Unless otherwise expressly stated, fees may include separate components such as:
  • Company service fees;
  • Government and licensing fees;
  • Visa and immigration fees;
  • Document processing fees;
  • Translation, certification, and attestation charges;
  • Third-party provider fees;
  • Other applicable administrative expenses.
The applicable fees will be communicated to the Client before the relevant service is commenced.
6.1. Payment terms
Payment terms, including the payment amount, payment method, due date, and any required advance payment, will be specified in the relevant quotation, invoice, or service agreement.
The Client agrees to pay the fees in accordance with the agreed payment terms.
6.2. Government and third-party fees
Government fees, licensing fees, immigration fees, bank charges, and other third-party expenses may be separate from the Company's service fees.
Such fees may be subject to change by the relevant authority or service provider.
Where applicable, the Client will be informed of these expenses before they are incurred.
6.3. Additional expenses
If additional services or expenses become necessary during the provision of a service, we will inform the Client where reasonably practicable.
Additional work or expenses may require the Client's approval and may result in additional charges.

7. CANCELLATION AND REFUNDS
Cancellation and refund conditions depend on the nature of the service, the stage of completion, and the applicable service agreement.
Unless otherwise agreed in writing or required by applicable law:
  • Fees for services already performed may not be refundable;
  • Government fees and third-party charges already paid may be non-refundable;
  • Expenses incurred on behalf of the Client may be deducted from any applicable refund;
  • Where a service has not yet commenced, cancellation and refund eligibility will be determined by the relevant agreement and applicable law.
If the Client wishes to cancel a service, the Client must notify us in writing.
We will review the cancellation request and determine any applicable refund in accordance with the relevant agreement, the work already performed, and applicable law.
Nothing in these Terms excludes or limits any mandatory consumer rights or other rights that cannot lawfully be excluded or limited.

8. CLIENT OBLIGATIONS
The Client agrees to:
  • Provide accurate, complete, and up-to-date information;
  • Provide genuine and valid documents;
  • Ensure that all information submitted to the Company or relevant authorities is truthful;
  • Respond to requests for additional information within a reasonable time;
  • Provide all documents required for the requested service;
  • Comply with applicable laws and regulations;
  • Pay the agreed fees and expenses in accordance with the applicable payment terms;
  • Cooperate with the Company and relevant third-party providers throughout the service process.
The Client is responsible for the accuracy and authenticity of information and documents provided.
We are not responsible for delays, refusals, additional expenses, or other consequences resulting from inaccurate, incomplete, misleading, or fraudulent information supplied by the Client.

9. VISA, IMMIGRATION, AND GOVERNMENT PROCEDURES
Visa, immigration, residency, licensing, and other government-related procedures are subject to the laws, regulations, policies, eligibility criteria, and decisions of the relevant UAE authorities.
The Company may provide administrative support, document processing, consultation, and assistance with relevant procedures, depending on the agreed scope of services.
However:
  • We do not guarantee the approval of any visa or immigration application;
  • We do not guarantee the issuance or renewal of any residency permit;
  • We do not guarantee the approval of any business licence or company registration;
  • We do not guarantee the approval of any bank account application;
  • We do not guarantee the issuance of any government document or permit;
  • We do not guarantee a particular outcome from any government authority or third-party institution.
All final decisions are made by the relevant government authorities, financial institutions, licensing bodies, or other independent entities.
The Client acknowledges that applications may be delayed, rejected, suspended, or subject to additional requirements at the discretion of the relevant authority or institution.

10. PROCESSING TIMES
Any processing times communicated by the Company are estimates unless expressly confirmed otherwise in a separate written agreement.
Actual processing times may depend on:
  • The relevant government authority;
  • The applicable visa or licensing category;
  • The completeness and accuracy of submitted documents;
  • Additional requirements or requests for information;
  • Government holidays and working days;
  • Technical or administrative delays;
  • Third-party providers;
  • Other circumstances beyond our reasonable control.
We are not responsible for delays caused by government authorities, financial institutions, third-party providers, or other external circumstances beyond our reasonable control.

11. THIRD-PARTY SERVICES
Certain services may involve independent third-party providers, including banks, government authorities, licensing bodies, translation providers, professional consultants, property providers, transportation providers, or other service providers.
Where applicable, we may assist the Client in coordinating or communicating with such providers.
Third-party services may be subject to their own:
  • Terms and conditions;
  • Fees and payment requirements;
  • Eligibility criteria;
  • Processing times;
  • Cancellation and refund policies;
  • Privacy policies.
The Client acknowledges that independent third-party providers make their own decisions regarding the provision of services.
Unless expressly agreed otherwise in writing, we do not control the internal operations, policies, or decisions of independent third-party providers.

12. NO GUARANTEE OF RESULTS
Information, consultations, recommendations, and administrative assistance provided by the Company are based on the information available at the time of the relevant engagement.
We do not guarantee any particular business, financial, immigration, legal, or administrative outcome.
The Client acknowledges that:
  • Government requirements may change;
  • Visa and residency applications may be rejected;
  • Company registration applications may be declined;
  • Banks may refuse to open accounts;
  • Authorities may request additional documents;
  • Third-party service providers may change their requirements;
  • Other circumstances may affect the outcome of a requested service.
Any examples, estimates, or preliminary assessments provided by the Company should not be interpreted as a guarantee of approval or a guaranteed result.

13. PROFESSIONAL AND LEGAL ADVICE
Unless expressly agreed otherwise and legally authorised, the Company's services are limited to the agreed consultancy, administrative support, document processing, coordination, and related services.
Information provided through the Website or during preliminary consultations is for general informational purposes and does not constitute formal legal, financial, investment, or tax advice.
Clients requiring professional legal, financial, investment, or tax advice should consult appropriately qualified and authorised professionals.
The Client remains responsible for obtaining independent professional advice where necessary.

14. INTELLECTUAL PROPERTY
Unless otherwise stated, all content available on the Website, including:
  • Text;
  • Logos;
  • Branding;
  • Graphics;
  • Images;
  • Design elements;
  • Website layout;
  • Other materials,
is owned by or licensed to the Company and is protected by applicable intellectual property laws.
You may access and use the Website for personal or legitimate business purposes.
You may not, without our prior written permission:
  • Copy or reproduce Website content for commercial purposes;
  • Distribute or publish Website materials;
  • Modify or create derivative works from Website content;
  • Use our branding, logos, or trademarks;
  • Use Website materials in a manner that infringes our intellectual property rights.
Nothing in these Terms transfers ownership of any intellectual property to the Client.

15. WEBSITE AVAILABILITY AND DISCLAIMER
We make reasonable efforts to maintain the availability and functionality of the Website.
However, we do not guarantee that:
  • The Website will always be available;
  • The Website will operate without interruptions;
  • The Website will be free from technical errors;
  • All Website information will always be current or complete;
  • The Website will be compatible with every device or browser.
We may modify, suspend, discontinue, or restrict any part of the Website at any time, where reasonably necessary.
The Website and its content are provided on an “as is” and “as available” basis, subject to applicable law.

16. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, the Company shall not be liable for indirect, incidental, special, or consequential losses arising from:
  • The use of or inability to use the Website;
  • Delays or decisions made by government authorities;
  • Visa, residency, licensing, or banking application refusals;
  • Actions or omissions of independent third-party providers;
  • Inaccurate or incomplete information provided by the Client;
  • Circumstances beyond the Company's reasonable control.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
Nothing in these Terms excludes liability for fraud, wilful misconduct, or any other liability that cannot legally be excluded or limited.
Any additional limitation of liability applicable to a particular service may be specified in the relevant service agreement, subject to applicable law.

17. INDEMNIFICATION
To the extent permitted by applicable law, the Client agrees to be responsible for losses, claims, or expenses arising from the Client's:
  • Provision of fraudulent or misleading information;
  • Submission of forged or invalid documents;
  • Unlawful use of the Website;
  • Violation of these Terms;
  • Violation of applicable laws or regulations.
This provision does not apply to the extent that the relevant loss or claim results from the Company's own breach of applicable law or contractual obligations.

18. PRIVACY AND PERSONAL DATA
The collection and processing of personal data in connection with the Website and our services are governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, disclose, and protect personal information.
By using the Website or engaging our services, you acknowledge that your personal information may be processed in accordance with the Privacy Policy and applicable data protection laws.
The Privacy Policy is available at:
https://cs24consulting.com/privacy-policy/eng

19. FORCE MAJEURE
The Company shall not be responsible for failure or delay in performing its obligations to the extent such failure or delay results from circumstances beyond its reasonable control.
Such circumstances may include:
  • Natural disasters;
  • Epidemics or pandemics;
  • Government restrictions or actions;
  • Changes in laws or regulations;
  • Political instability;
  • War or civil unrest;
  • Telecommunications or infrastructure failures;
  • Other events beyond the Company's reasonable control.
Where such circumstances affect the provision of a service, the Company will make reasonable efforts to inform the Client and discuss appropriate next steps.

20. GOVERNING LAW AND DISPUTES
These Terms shall be governed by the applicable laws of the United Arab Emirates, subject to any mandatory legal provisions that apply.
Any dispute arising out of or in connection with these Terms shall be addressed through good-faith discussions between the parties.
If the dispute cannot be resolved amicably, it shall be submitted to the competent courts of the United Arab Emirates, subject to applicable jurisdictional rules and mandatory law.
Nothing in this section limits any mandatory rights available to consumers under applicable law.

21. AMENDMENTS TO THESE TERMS
We may update these Terms from time to time to reflect changes in:
  • Our services;
  • Website functionality;
  • Business practices;
  • Applicable laws and regulations;
  • Other relevant circumstances.
The updated version will be published on the Website with a revised “Last updated” date.
Your continued use of the Website after the publication of updated Terms constitutes acceptance of the revised Terms to the extent permitted by applicable law.
Any changes to the terms of an existing service engagement shall be subject to the relevant agreement and applicable law.

22. SEVERABILITY
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in effect to the extent permitted by applicable law.
The invalid or unenforceable provision shall be interpreted or modified to the minimum extent necessary to make it valid and enforceable, where legally permissible.

23. CONTACT INFORMATION
If you have any questions regarding these Terms or our services, please contact us.
CS24 Consulting
Legal entity: YQS DOCUMENTS CLEARING SERVICES CO. L.L.C
Commercial Licence No.: 1221204
Dubai, United Arab Emirates
Website: https://cs24consulting.com